Joining RCI gives you access to a wealth of holiday options and related benefits - but how do you find out more about these and keep on top of choosing which ones you want to take advantage of?
RCI.com provides holiday inspiration, research, news of member deals and benefits, as well as booking support - all at your fingertips, 24/7. There's no easier way to learn about the world of RCI, to search through our 4,000+ affiliated resorts and read inspirational travel destination features and resort reviews.
And, if you aren't able to call our Guides during their office hours, RCI.com is much more than a search and booking facility; it gives you the ultimate flexibility to explore your many RCI membership benefits and manage your RCI account, at your own pace and in your own time, from your PC, tablet or phone.
RCI.com is a truly global site which is in constant evolution. The site's content is available in numerous languages and is gathered from a huge pool of RCI resources. Among those contributing to the site's content are our own international business development team, the resorts which are signed up to the RCI Holiday Exchange programme, and our own product and services development team who are constantly looking at ways in which we can give our members more holiday choice, flexibility of use and great-value deals and offers. All these teams are working to ensure the site shows the latest availability, resort information and RCI news.
Combine this with the ever-changing member offers, deals, our extensive Help Library and Live Help chat service, and we hope you can see how useful the site is.
All our members are provided with an online account when they join RCI. Once registered, this account is activated and allows you to manage your RCI Exchange Holiday bookings, update personal contact details to be sure you receive all the latest offers. Your account will also flag up products offered, both by ourselves and our carefully selected partners, as well as providing guidance on how to book or buy from our extensive holiday product portfolio.
When a new member registers their account for the first time we encourage them to visit our online Welcome Centre to get a comprehensive overall view of everything we offer our members. This page also serves as a useful reminder for our existing members as to the benefits to be enjoyed using their membership.
At RCI.com, you can also upgrade to our premium membership tier, RCI Platinum; add Guest Certificates; hold and confirm reservations; add holiday protection; plus, many of our RCI Weeks members can deposit their week(s) online. When it comes to the many additional holiday services and benefits available to our members, such as travel benefits, tours, attraction tickets and more, you will find links throughout RCI.com to all the further information and booking details you need on this site to make the most of your membership.
We love to hear how our members holiday using RCI and so are always on the lookout for photos and videos to share with our member community across our social media, member communications and magazines. Visit our RCI Community Page to see members' RCI holidays come to life in a gallery of their holiday snaps. While playing on this page, you’ll also see the link to upload your own photos and videos if you have had an amazing, special or simply restful and refreshing holiday. Send us your RCI holiday photos and videos, and you could be in with a chance to win a prize. We regularly hold competitions for our members who send us pictures, videos and stories of their RCI holidays, giving away some great prizes as a 'thank you' to them for sharing.
Our RCI Community Page is a good starting point to explore our social media channels. You'll find links to our Facebook page, Instagram feed and YouTube channel, which are very popular with our members and a growing community of people who love to travel.
Understand your benefits
Alongside our online holiday search and members' account pages, one of the most visited pages is the Offers and Benefits page. This features ever-changing discounts, destination spotlights, personalised offers and exclusive offers available only for bookings made online. This page is another route to finding out how members can get the most from their membership.
Help is at hand
RCI.com also features a comprehensive Help Library to support you in all aspects of your membership use. This section of the site includes numerous ‘how to’ step-by-step guides, educational features and videos.
Many of the topics in the Help Library have been introduced as a result of member feedback. You can search through Help articles using key words, based on what you’re trying to do. Try typing in a single key word for the topic you are looking for help with, for example 'holiday', and it will turn up links to the pages on your website associated with booking a holiday with RCI.
All of our educational and inspirational videos now sit together in one place within our Help Library, giving you the choice to watch all video clips in one place, as well as still seeing them on their individual pages. We have also added a new video highlighting the many additional RCI member benefits you can enjoy.
Members can also visit our ‘Search Expert’ page for insider hints on how to find their ideal escape, as well as watching our walk-through tutorial holiday search video. This walk-through video is packed with step-by-step guidance to help members use our online holiday search function to find a holiday that ticks all their boxes. Once you understand how to use the search filters, you will be able to find the activities and locations you are looking for in your next holiday much faster. The video is also hosted on our YouTube channel, RCI Europe.
If you have been an RCI member for some time, having originally registered your account but haven't signed in for a while, you will find our information in the Help Library is a good way to familiarise yourself with the site. If you have forgotten your account username, you may find the information in our Help Library useful to help you retrieve or change your password. You can find your account username at the foot of any email recently received from us.
If you are an RCI member and haven’t yet taken advantage of your online account, you just need your membership ID number and your email address to register. And if you own timeshare at an RCI Weeks resort, but you’re not yet a member, you can join using our online form - see the button below.
RCI.com hosts this RCI blog too, where you can tempt yourself with inspirational articles packed with lots to see and do in different destinations, read member stories and browse posts on how to get the most from timeshare with RCI membership.
For even more destination inspiration, you can read our online version of Endless Vacation magazine, as well as browse through previous issues. You’ll find these virtual pages packed with features to help you decide where to go next, as well as the latest news from all areas of RCI, including new resort sign ups to the RCI Exchange Holiday programme.
If you’d like more in-depth information about destinations worldwide, RCI.com hosts more than 300 Destination Guides for you to browse, download and save to your phone or computer - from Aachen to Zurich!
The best way to help you make a decision on which resort to choose is often by reading reviews from those who have already been. We partner with TripAdvisor to offer you reviews and photos so you can get a feel for the resort and local area. You can opt to read reviews just from fellow RCI members, or from all guests. We also encourage our members to leave reviews for resorts they’ve stayed at, as this all helps to give more detail about the destination on offer for prospective holidaymakers. Your review could well end up inspiring someone else's holiday decision.
All bookings made online are safe, thanks to our strict security measures, plus you can set up Direct Debits for membership and RCI Platinum upgrade renewals so you don’t risk missing out.
Talk to us
If you’re experiencing any issues while using the site, you’ll see opportunities to use our Live Help. This is an online chat service available during office hours. You can use Live Help to chat directly with one of our Guides, who will do their best to help you.
Finally, we are continually looking for ways to enhance your website and make your RCI.com experience easier to ensure you enjoy all your benefits. For this reason, we welcome your feedback on your experience of using the site. To let us know what you think - the good and the bad - simply select the blue ‘feedback’ tab on the right of your screen to tell us about your site visit experience.
Your first step will be to rate the site's functionality by choosing an emoji. You can also leave a comment to let us know about your experience. We want to know, for example, if you found it easy to search? Did you find the information you needed? We value your opinion and member feedback has already fed into some of the recent RCI.com enhancements. Let us know what you think, because your opinion really does count.
If you would like to see where your RCI membership can take you, click on the Resort Directory button below and start your holiday search.
If you own timeshare but are not yet a member of RCI, you could become part of our Holiday Exchange community today. Click the Join RCI button below and sign up in a few simple steps.