ABOUT
RESORTS & OFFERS
Become a Member
Get Started 
Member Stories
Travel Diaries
RCI TV
Our Exchange Program
Elite Rewards
RCI Magazine
Special Offers
Vacation Ideas
Featured Destinations
Explore All Interests
All Inclusive Vacation
Group Reservations
RCI Travel
Resort Directory
Explore OrlandoRCI Help
Have questions? You've come to the right place. Select any of the topics below to learn more.
How can we help you?
Most Popular Help Topics
What is Ongoing Search?How do I begin an Ongoing Search?What are the benefits of starting an Ongoing Search?How do I make changes to an Ongoing Search I've already begun?I have an Ongoing Search but haven't received a call or email from RCI yet. Is there something wrong?How do I maximize my chances of finding the match I really want?
Where can I find the Endless Vacation magazine digital edition? Why should I download the Endless Vacation magazine digital edition? I’m an RCI Weeks® or RCI Points® subscribing member. How do I get the Endless Vacation magazine digital edition?I’m an RCI subscribing member, but belong to a Club. How do I get the Endless Vacation magazine digital edition?How do I view Endless Vacation magazine on my smartphone or tablet?I don’t have a smartphone or a tablet but still want the all-digital edition of Endless Vacation magazine. How can I view it?I am not an RCI® subscribing member. Can I access the Endless Vacation magazine digital edition?I’m having trouble logging into the Endless Vacation magazine app. What should I do?I keep getting an error message. I don’t remember my RCI.com username and/or password!I don’t have a username or password, but I’m an existing RCI Weeks or RCI Points subscribing member. How can I register?I don’t have a username or password, but I’m an existing Club member. How can I register?I am not familiar with using my Apple device and don’t see my question listed. What do I do now?I am not familiar with using my Android device and don’t see my question listed. What do I do now?I love the digital edition! How can I share it with my friends and family?Does the digital edition of Endless Vacation magazine expire? I don’t own a smartphone or a tablet and would prefer the all-digital issue in print. How do I get one?How much does a subscription to the Endless Vacation magazine digital issue cost?I want to renew my RCI subscribing membership***!Do I need to enter an Access Code when logging in?The Access Code is not working. What do I do?
What are the benefits of RCI Platinum® Membership?What new benefits were added to RCI Platinum® membership on September 25, 2017?What are Saving Dollars?How do I earn Saving Dollars? How can I use my Saving Dollars?Do Saving Dollars expire?How can I find out how many Saving Dollars I have?Can I continue to get Restaurant.com Certificates after November 14, 2015?
What is RCI Travel?What are the benefits of booking with RCI Travel?How do I access RCI Travel?Can I apply my frequent flyer account to my air reservations through RCI Travel to earn miles?Can I apply my hotel rewards program number to my hotel reservations?Can I use a coupon for one of the third parties that participate in RCI Travel?Can I book travel for friends and family using RCI Travel?
What is the RCI® Elite Rewards® credit card program? How do I apply for the RCI® Elite Rewards® credit card?Is there an annual fee?If my application is approved, when will I receive my new credit card?How do I earn Rewards?Is there a maximum number of Rewards I can earn?What is Ampre?What is the Perks Rewards Mall?What is the 3X More Rewards Superstore?How long will Rewards remain in my Rewards account?How can I redeem my Rewards?What are RCI® Member Rewards(sm)?How do I determine the number of Rewards required to be redeemed for an Airline Travel Reward Item?What is the relationship between "Points" in the RCI Points® program and "Rewards" in the RCI® Elite Rewards® credit card program?If I close my RCI® Elite Rewards® credit card account, can I still redeem Rewards?
How do I download the RCI app?How much does the RCI app cost?Can I download the RCI app on all my devices?How do I get started using the RCI app?What are the different sections and features on the mobile app?How can I sign up so I can use the app as a subscribing member of RCI? What membership details will I need to provide in order to use the RCI app?How do I access my settings and sign out of the app? What can I do as a guest versus signing in with my member credentials?What are the features of the new app?How do I access the different features of the app?What is Getting Around?What is included in Related Content?How do I Compare Resorts?What are Favorite Resorts?How do I select Favorite Resorts?
Yes
NoRCI Members
Sign In to see more help topics
Still have questions? Our team can help. To talk to an RCI Vacation Guide
RCI Weeks® Assistance
RCI Points® Assistance
RCI Hours of Operation
Monday-Friday 8am-8pm
Saturday 8am-5pm
Closed on Sunday; holiday hours vary
Get Help On Facebook or Twitter
Visit us on Facebook or Twitter for help with your account-related questions.
Find us on Facebook 
Find us on Twitter
Available Monday-Friday 9am-5pm EST